Customer Service Manager - State Farm Agent Team Member Fort Collins, CO

Customer Service Manager - State Farm Agent Team Member

Full Time • Fort Collins, CO
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
ROLE DESCRIPTION:
As a Customer Service Manager - State Farm Agent Team Member with Daryl Alexander - State Farm Agent, your attention to detail and desire to enhance customer experiences will fit right in with our office team. You will enhance your career while resolving customer inquiries, discussing our insurance products, coordinating with other agency team members, and anticipating the needs of the clients you support. This opportunity will not require any cold calling or the meeting of large sales goals.  A Colorado P&C license will be required to transact daily functions for our clients.  We are a well-established office with a fun, outgoing and very customer-oriented presence.  We would like to find someone with existing insurance agency experience who can jump in and start participating quickly.

We look forward to connecting with you if this description fits you well.  

RESPONSIBILITIES:
  • Answer insurance questions
  • Complete policy changes 
  • Explain insurance policy features and benefits
  • Discuss billing inquiries
  • Assist clients with coverage selections

QUALIFICATIONS:
  • Prior insurance office experience
  • Organizational skills
  • Communication and problem-solving abilities
Compensation: $38,500.00 - $65,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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